Frequently Asked Questions

Orders & Shipping

How long does delivery take?
Standard international shipping takes 7–14 business days. Express options may be available at checkout depending on your location.

Do you offer free shipping?
Yes! We offer free worldwide shipping on all orders over $75.

Can I track my order?
Absolutely. Once your order ships, you will receive a tracking number by email. You can also track your order on our Track Order page.

Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by destination.

Returns & Refunds

What is your return policy?
We offer a 30-day hassle-free return policy. If you are not completely satisfied, simply contact us within 30 days of receiving your order.

How do I start a return?
Email us at support@almstore.shop with your order number and reason for return. We will guide you through the process.

When will I receive my refund?
Refunds are processed within 5–7 business days after we receive the returned item.

Products

Are your products high quality?
Every product in our collection is carefully selected for quality, design, and durability. We only carry items that meet our premium standard.

Do you restock sold-out items?
Popular items are restocked regularly. Sign up for our newsletter to be notified when items are back in stock.

Payments & Security

What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and Google Pay.

Is my payment information secure?
Yes. Our store uses SSL encryption and all payments are processed through Shopify’s secure, PCI-compliant payment system.

Still have questions? Contact our team — we’re happy to help.