Shipping policy

Where we ship

We ship to the United States, United Kingdom, Ireland, Germany, France, Spain, Netherlands, Belgium, Denmark, Sweden, Finland, Canada and Australia. A flat international rate is available for most other countries and is shown at checkout.

Processing time

Orders are processed within 2–5 business days of payment confirmation. Orders placed on weekends or public holidays are processed from the next business day.

Delivery time

Most orders arrive within 5–11 business days from the day you order, including processing. Delivery times vary by destination and carrier, and international parcels can be held briefly in customs. We do not quote a guaranteed delivery date we cannot control.

Shipping rates

Shipping is calculated at checkout from your delivery address and the total weight of your order, so you see the exact cost before you pay. US orders start at $5.00, and products marked “Free US Shipping” ship free within the United States. International rates vary by country and parcel weight.

Orders that ship in more than one parcel

Some orders ship in several parcels — for example when items come from different warehouses, or when an order contains batteries, liquids or creams, which travel on a separate service. When that happens you will receive more than one tracking number and the parcels may arrive on different days. You are only charged the shipping shown at checkout.

Tracking

You will receive a tracking link by email as soon as your order ships. If you have not received tracking within 7 business days of ordering, email us and we will check on it.

Customs and import duties

International orders may be subject to customs duties or import taxes set by your country. These charges are outside our control and are the customer's responsibility. They are not included in the product price or the shipping cost shown at checkout.

Incorrect or incomplete addresses

Please check your delivery address carefully at checkout. We can change an address only before the order has shipped. Parcels returned to us because of an incorrect or incomplete address can be reshipped at the customer's cost.

Lost or delayed parcels

If your parcel has not arrived within 20 business days of ordering, contact us at irfanullah@almstore.shop. We will open an investigation with the carrier and resolve it.

Contact

A.L.M — 30 N Gould St, Sheridan, WY 82801, United States
irfanullah@almstore.shop · +1 (307) 218-8131